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Privacy Policy

Last Updated: 1 January 2025

Sri Gajapade Organisation ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with any of our ventures — Knowledge Nest, Resell Rights, and Wear Your Design.

By using our website or services, you agree to the collection and use of information as described in this policy. Please read it carefully.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

1.1 Personal Information You Provide

  • Name, email address, phone number
  • Billing address and payment details (processed securely via our payment gateway)
  • Account login credentials
  • Enquiry and communication history via our contact forms
  • Profile and preferences set within our platforms

1.2 Automatically Collected Information

  • IP address, browser type, and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Device identifiers and cookies
  • Geographic location data (country/city level)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and improve our services and platforms
  • To process transactions and send related information (order confirmations, receipts)
  • To respond to enquiries, comments, and customer support requests
  • To send transactional and promotional communications (with your consent)
  • To personalise user experience and deliver relevant content
  • To monitor and analyse usage trends for platform optimisation
  • To comply with legal obligations and enforce our terms
  • To prevent fraudulent activity and ensure platform security

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. Cookies are small data files placed on your device. We use:

  • Essential Cookies: Required for the website to function correctly (e.g., session management).
  • Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
  • Marketing Cookies: Used to deliver relevant advertisements (only with your consent).

You may disable cookies in your browser settings; however, some features of our website may not function properly.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data with:

  • Service Providers: Third-party vendors who assist in operating our business (payment processors, email providers, shipping partners, cloud hosting).
  • Legal Authorities: When required by law, court order, or governmental regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymise it. You may request deletion of your data at any time by contacting us at hello@srigajapade.com.

6. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure data centres, access controls, and regular security audits to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right of Rectification: Request correction of inaccurate or incomplete data.
  • Right of Erasure: Request deletion of your personal data ("right to be forgotten").
  • Right to Object: Object to processing of your data for marketing purposes.
  • Right to Data Portability: Request a structured, machine-readable copy of your data.

To exercise any of these rights, please contact us at hello@srigajapade.com. We will respond within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will promptly delete it. If you believe a minor has submitted data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, sending an email notification. We encourage you to review this policy regularly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Sri Gajapade Organisation

Email: hello@srigajapade.com

Phone: +91 12345 67890